Our support team is always prepared, 24/7/365, ready to respond to any issue, whenever you need us. All aspects of everything included in your NPC are covered, from technical support and help desk to warranty service and accidental damage replacement or repair. From getting you setup, virus detection and removal (which happens so rarely on an NPC those calls are almost too few to count), to issues with Microsoft Windows and Office. Phone not syncing? Want to know how to watermark a Word document? Attached printer misbehaving? How about embedding video in PowerPoint that runs perfect when you hit the clicker? Give us a call, you're covered!