NPC Security Alerts
Windows Users Urged to Uninstall QuickTime

May 2nd, 2016

What's the issue?

Apple has posted an advisory on their website stating they will no longer be supporting QuickTime 7 on Windows. QuickTime 7 is a multimedia player you may have installed on your Windows computer. The latest patched version of QuickTime is version 7.7.9 released in January of this year. Trend Micro has discovered "two new, critical vulnerabilities affecting QuickTime for Windows." These two vulnerabilities have not been linked to any reported active attacks, but it is an open door for malicious activity on your computer. The only way to avoid this threat is to uninstall QuickTime 7.

What should I do?

We advise Windows users to uninstall QuickTime 7. It often comes bundled with iTunes, so you may have it installed and not know it. To find out if QuickTime is installed on your computer and how to uninstall it, follow these steps:

  1. Click the Start button
  2. Open Control Panel
  3. Open Programs and Features
  4. If QuickTime is installed on your computer it will be in the list of programs, to uninstall QuickTime select the program and click Uninstall.

Note to NPC Customers

If you have installed the QuickTime player on your system, we advise you to uninstall it immediately. If you have any questions or concerns, do not hesitate to call the support centre at 1-855-667-2642 or email


Trend Micro - "Urgent Call to Action: Uninstall QuickTime for Windows Today"

Apple Support - Uninstall QuickTime 7 for Windows

Apple Support - QuickTime 7.7.9 for Windows

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