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Flawed CrowdStrike Software Update has Global Impact - NPC Security Alerts

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Flawed CrowdStrike Software Update has Global Impact


July 19, 2024



Note to NPC clients: As stated in our Technical Advisory earlier today, NPC devices and systems are unaffected by this issue.


What is the issue?

Earlier today, CrowdStrike, a prominent cyber security firm, released an update that contained a critical flaw leading to widespread system outages. Impacts on services are still being felt in thousands of organizations globally including airlines, banks, media, and some online services. The CrowdStrike software update was intended to enhance security features but inadvertently disrupted normal operations for many organizations.

While this is a significant technical failure, it is crucial to note that this is not a cybersecurity breach but a malfunction resulting from a defective software update.


What does it mean for you?

The outage has caused major disruptions across various sectors. Banks experienced temporary downtimes, airlines faced scheduling issues, and media outlets struggled with broadcasting delays. Even some hospitals have been impacted. Recovery for some of these services and organizations could take some time, as so far, the fix to the issue CrowdStrike has made available must be applied manually on each affected device.

This disruption highlights the dependency many organizations have on the reliability and technical expertise of technology providers.


What should you do?

Unless you or your organization has an impacted system, only patience will be required until services return to normal. This could be a few days in some cases. Again, it is not a cyber threat incident, so even if a service or organization you deal with has been impacted, your information is not at risk from this issue.

We are closely monitoring the situation and will issues updates to this alert as may be required for material issues.


Sources:

Global Microsoft Meltdown Tied to Bad Crowdstrike Update (Krebs on Security)

Banks and Airlines Disrupted as Mass Outage Hits Windows PCs (DataBreachToday)

NPC Files

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